All systems are operational

Past Incidents

15th October 2019

V4 Application Slowness reported on app.commusoft.co.uk

10:53 - We're investigating reported slowness on app.commusoft.co.uk. We'll update you as soon as we know more.

11:06 - We're seeing servers/systems settle down and behave normally. We're still investigating the issue and will update you with further information shortly.

11:44 - No news is good news. Things are running normally, but we're still investigating the issue to understand better why traffic across the network jumped by 700-800% in the space of 12 minutes (between 10:53 and 11:05).

12:19 - We're closing down this incident. The team is continuing to investigate. The issue lasted around 10-12 minutes. We wanted to be 100% sure that clients weren't reporting slowness before shutting down the incident.

14th October 2019

V4 Application Slowness on app.commusoft.co.uk

We are investigating a slowness on app.commusoft.co.uk. We will update as soon as we find the reason for the slowness.

12:04 - We're still experiencing intermittent slowness. We're still working on the issue and will post an update once we've identified and resolved the issue. 12:14 - We've seen a dramatic improvement in performance but are continuing to look into the source of the additional traffic. 14:54 - We've been monitoring this for the last few hours and haven't seen any additional traffic causing additional load. We're still investigating the issue to identify if there is a cause for the 75% more additional traffic.

We're closing this incident and will monitor/investigate further over the next few days.

13th October 2019

No incidents reported

12th October 2019

No incidents reported

11th October 2019

No incidents reported

10th October 2019

No incidents reported

9th October 2019

No incidents reported